TELL Counseling

Total reviews: 345
Omotesando Station (Chiyoda Line) — 5 min walk
  • English-only counseling sessions
  • Near central Tokyo
  • TELL Counseling isn’t a typical clinic — it’s a nonprofit mental health service that’s been a lifeline for the English-speaking community in Tokyo for decades. Located in Minami-Aoyama inside the Wesley Center building, it’s specifically set up to serve non-Japanese speakers, so English isn’t an afterthought here — it’s the whole point. They offer individual counseling, couples therapy, and crisis support, with therapists who actually understand the expat experience: the isolation, the culture shock, the “I’m fine” that really isn’t. Sessions are conducted in English. This is not a drop-in urgent care situation — you’ll book an appointment and work with a counselor over time. Sliding scale fees are available, which matters a lot when you’re paying out of pocket for mental health support in Japan. If you’re struggling and need someone to talk to who gets it — not just linguistically but culturally — this is the right place to start.

    Patient Feedback

    Patients consistently describe TELL as a genuine safe space, not a clinical transaction. Wait times for an initial appointment can run a few weeks given demand, so don’t wait until you’re in crisis to reach out. Therapists are noted for being culturally aware — they understand expat-specific stressors without needing a lengthy explanation. The Wesley Center location is quiet and low-key, which helps. Crisis line access is available for urgent situations outside regular sessions.

    English Language Proficiency

    English is the primary working language here — that's the whole setup. Intake, sessions, and communication all happen in English. Reception can handle English inquiries without issue. Forms and materials are in English. You won't need a translation app or a Japanese-speaking friend to navigate this one. It's genuinely built for non-Japanese speakers, which makes it rare and valuable in Tokyo's mental health landscape.

    Contact & Location

    • http://telljp.com/counseling/
    • 東京都港区南青山6-10-11 ウェスレーセンター2F(202)
    • Omotesando Station (Chiyoda Line) — 5 min walk
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    TELL Counseling

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    English Support

    Proficiency Score
    3/5

    Conversational

    KantanHealth is free and supported by Jozu — The document translation app for expats in Japan.