Matsuzakaya Dental Clinic

Total reviews: 345
Ueno Station (JR/Metro) — 2 min walk
  • Department store building, 8th floor
  • Near central Tokyo
  • Matsuzakaya Dental Clinic sits on the 8th floor of the Matsuzakaya department store in Ueno — yes, the department store. It’s an unusual setup but actually pretty convenient if you’re already in the area shopping or commuting. The clinic covers standard dental services: cleanings, fillings, extractions, and general oral care.

    Their website has some English content, which suggests they’ve made an effort to reach international patients. But “some English on the website” doesn’t automatically mean smooth English communication at reception or chairside. You’ll likely be okay for basic procedures with some patience and possibly a translation app as backup. Don’t expect a fully bilingual experience.

    Ueno is well-connected — multiple train lines, easy to reach from most parts of Tokyo. The department store location means parking and navigation are straightforward, and there’s plenty to do while you wait or after your appointment.

    If you’re in Taito Ward or nearby and need a dentist without trekking across the city, this is worth a look. Just go in with realistic expectations about the English level.

    Patient Feedback

    Patient feedback points to a clean, professional environment typical of a mid-to-upscale department store clinic. Appointments tend to run on time. Dentists are described as thorough and not rushed. The unusual location — inside a department store — throws some people off at first, but the actual clinic feels like a proper dental office once you’re inside. Nothing flashy, just competent, efficient dental care.

    English Language Proficiency

    The website has English-language content, which is a good sign, but there's no confirmed report of fully English-speaking reception or dental staff. Basic communication for standard procedures is probably manageable — pointing, forms, simple phrases. For anything complex like implants, extractions, or treatment planning, bring a Japanese-speaking friend or use a translation app. Don't assume a smooth conversation from the first phone call.

    Contact & Location

    • http://www.matsuzakaya-dental.com
    • 東京都台東区上野3-29-5 松坂屋上野店8F
    • Ueno Station (JR/Metro) — 2 min walk
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Matsuzakaya Dental Clinic

    Need a phone script in Japanese? Click here.

    Other scripts: Cancel/Reschedule · Describe Symptoms · Pharmacy · Emergency · Dental

    English Support

    Proficiency Score
    2/5

    Basic

    KantanHealth is free and supported by Jozu — The document translation app for expats in Japan.