1st STEP Kokoro no Clinic

Total reviews: 345
Meiji-Jingu Mae Station (Fukutoshin Line) — 3 min walk
  • Mental health focus confirmed
  • Near central Tokyo
  • 1st STEP Kokoro no Clinic sits in a residential pocket of Jingumae, Shibuya — the kind of quiet side street that feels deliberately removed from the chaos of the main drag. Despite the “Internal Medicine” tag, the name gives it away: kokoro means heart/mind, and this clinic leans into mental health and emotional wellbeing alongside general internal medicine. Think anxiety, stress, sleep issues, mild depression — the stuff that often falls through the cracks for expats who don’t know where to start.

    Their website has some English content, which is a decent sign, but don’t assume you’ll walk in and have a fully bilingual consultation waiting for you. Come prepared. A translation app, a Japanese-speaking friend, or written notes about your symptoms will make the visit go a lot smoother. The building is small — Rosa Bianca, second floor — so don’t expect a large hospital setup. This is an intimate clinic. If you’re an expat who’s been struggling and just needs a first step (the name is doing work), this might be worth the effort.

    Patient Feedback

    Patient feedback points to a calm, low-pressure atmosphere — useful if you’re already anxious about seeing a doctor. The clinic is small, so wait times tend to be shorter than larger hospitals. Doctors are described as attentive and unhurried, which matters a lot for mental health consultations. It’s not a conveyor-belt clinic. That said, reviews are limited in English, so the full picture is patchy. Go in with realistic expectations and clear notes about what you’re experiencing.

    English Language Proficiency

    The website has some English-language content, which suggests awareness of international patients — but that doesn't guarantee English-speaking staff at reception or during consultations. This is likely a Japanese-primary clinic where English support is partial at best. Bring a translation app (Google Translate's camera mode helps with forms), write down your symptoms in Japanese beforehand if possible, or bring a bilingual friend. Don't count on smooth English communication from start to finish without some preparation on your end.

    Contact & Location

    • http://www.1st-step.org/
    • 東京都渋谷区神宮前3-42-11 ローザビアンカ 205
    • Meiji-Jingu Mae Station (Fukutoshin Line) — 3 min walk
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    1st STEP Kokoro no Clinic

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    English Support

    Proficiency Score
    2/5

    Basic

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