Tokyo Metropolitan Hiroo Hospital

Total reviews: 263
Ebisu Station (20 mins walk, 1.4 km)
  • English-speaking support available
  • Located in Shibuya, Hiroo Hospital serves as one of Tokyo’s major public medical centers. The hospital handles everything from routine checkups to emergency care, though international patients should know what to expect regarding language support. While the doctors generally provide good care, the initial reception experience can be challenging for non-Japanese speakers. The hospital maintains a 3.3-star rating from 263 patients, with mixed feedback about wait times and communication. The emergency department is particularly well-regarded, with several reviewers praising the ER doctors’ diagnostic skills. The hospital’s central location makes it accessible for Shibuya residents and visitors, though you’ll want to arrange interpretation support in advance for non-emergency visits.

    Patient Feedback

    Patient experiences vary significantly. Emergency care receives particular praise, with multiple patients noting thorough diagnoses and attentive ER doctors. Several international patients report positive experiences with the interpreters when available. Common complaints include long wait times at reception and initial language barriers. Some patients mention communication challenges when interpreters aren’t present.

    English Language Proficiency

    While the hospital offers English interpretation services, front desk staff have limited English ability. Patients report better English communication with doctors than reception staff. Interpreters are available but may need to be requested in advance. Emergency situations generally receive adequate language support, but routine visits may face initial communication hurdles. Consider bringing a Japanese-speaking friend for non-emergency visits.

    Contact & Location

    • 03-3444-1181
    • https://www.tmhp.jp/hiroo
    • 2-chōme-34-10 Ebisu, Shibuya, Tokyo 150-0013
    • Ebisu Station (20 mins walk, 1.4 km)
    Monday Hours not available
    Tuesday Hours not available
    Wednesday Hours not available
    Thursday Hours not available
    Friday Hours not available
    Saturday Hours not available
    Sunday Hours not available

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Tokyo Metropolitan Hiroo Hospital

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    English Support

    Proficiency Score
    5/5

    Fluent