Tokyo Medical University Hospital

Total reviews: 727
Seibu-Shinjuku Station (13 mins walk, 1.0 km)
  • English-speaking support available
  • Friendly and caring staff

    • This large university hospital in Shinjuku handles everything from routine checkups to complex procedures. While the facility maintains modern medical standards, the administrative experience can be frustrating with paper-heavy processes and long wait times. The 3.0/5 rating from 727 patients reflects this mixed experience – high-quality medical care but bureaucratic challenges. The orthopedics department gets particular mention for skilled surgeries, though the overall patient experience varies widely. Despite having an English website, actual English support is limited. The hospital’s university affiliation means you’ll often see teaching doctors and medical students.

    Patient Feedback

    Patients consistently mention long wait times and paper-heavy processes as major frustrations. Surgical departments, especially orthopedics, receive praise for technical expertise. Administrative experience is frequently criticized, with multiple reports of scheduling confusion and delays. While medical care quality is generally good, the overall experience can be challenging, especially for first-time patients.

    English Language Proficiency

    Despite having an English website, actual English support is minimal. Most staff, including doctors, communicate primarily in Japanese. Don't expect English-speaking support at reception or during consultations. While some international patients manage with basic Japanese, those needing English support should consider alternatives or bring their own interpreter.

    Contact & Location

    • 03-3342-6111
    • https://hospinfo.tokyo-med.ac.jp
    • 6-chōme-7-1 Nishishinjuku, Shinjuku City, Tokyo 160-0023
    • Seibu-Shinjuku Station (13 mins walk, 1.0 km)
    Monday Hours not available
    Tuesday Hours not available
    Wednesday Hours not available
    Thursday Hours not available
    Friday Hours not available
    Saturday Hours not available
    Sunday Hours not available

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Tokyo Medical University Hospital
    03-3342-6111

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational