Tohoku University Hospital

Total reviews: 343
Hachiman-yama Station (2 mins walk, 0.1 km)
  • English-speaking support available
  • Friendly and caring staff
  • Convenient location
  • Tohoku University Hospital in Sendai’s Aoba Ward is a comprehensive medical facility offering general medicine services with conversational English support. The hospital features a dedicated team of medical professionals who work to accommodate international patients, with several staff members able to communicate in English for basic medical consultations and procedures. The facility maintains high standards of medical care as expected of a university hospital.

    The patient experience is characterized by thorough medical attention, though wait times can be significant even with appointments. The hospital is fully wheelchair accessible and offers convenient parking facilities. While the administrative processes may take time, particularly for payment processing, the staff’s friendly and attentive approach helps offset these challenges. The facility’s location in Aoba Ward makes it accessible for residents throughout the Miyagi prefecture.

    Patient Feedback

    Patients with positive experiences at Shirokane Takanawa Ebine Womens Clinic often highlight the clinics efficient service and English-speaking staff. Reviews praise the prompt consultations and time-saving approach, with one long-term patient noting they have never been misdiagnosed in three years of visits. However, other patients report very different experiences, describing rude, uncaring behavior from the doctor, who reportedly interrupts patients and does not listen to their concerns. Complaints also cite the clinics high costs, unprofessional atmosphere, and lack of adequate treatment explanations.

    English Language Proficiency

    The clinic provides basic English communication support, supplemented by translation tools to ensure clear understanding. While not fully fluent, staff make consistent efforts to accommodate English-speaking patients through various communication methods. International patients note the clinic's commitment to clear explanation of treatments and procedures despite language limitations.

    Contact & Location

    Monday 8:30 AM - 5:15 PM
    Tuesday 8:30 AM - 5:15 PM
    Wednesday 8:30 AM - 5:15 PM
    Thursday 8:30 AM - 5:15 PM
    Friday 8:30 AM - 5:15 PM
    Saturday Closed
    Sunday Closed

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Tohoku University Hospital

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational