St Luke's Medilocus

Total reviews: 37
Otemachi Sta. (8 mins walk, 0.5 km)
  • English-speaking support available
  • Located in central Chiyoda, St Luke’s Medilocus is a general medicine clinic affiliated with St Luke’s International Hospital. The facility offers outpatient care across various specialties, with a mix of Japanese and English-speaking staff. While the medical care itself gets good feedback, be prepared for some administrative challenges – appointments can be hard to schedule, especially for new patients, and there can be significant wait times. The doctors are generally well-regarded and most can communicate in English, though reception staff have limited English ability. The clinic is clean and modern, but the appointment system and front desk interactions are frequent pain points for patients. It’s a solid option for English speakers needing general medical care in central Tokyo, but you’ll need patience with the scheduling process.

    Patient Feedback

    Patients consistently praise the medical staff’s expertise and the facility’s cleanliness. However, many report frustration with the appointment system and reception staff’s attitude. Long waiting times for appointments are common, sometimes weeks for non-urgent care. While the doctors receive positive feedback for their care and English ability, administrative interactions are frequently cited as problematic.

    English Language Proficiency

    Most doctors can communicate effectively in English, but reception staff have limited English proficiency. Patients report needing basic Japanese skills for check-in and administrative matters. While medical consultations can be conducted in English, paperwork is primarily in Japanese. Having a Japanese-speaking friend for the first visit is recommended, especially for handling registration and appointment scheduling.

    Contact & Location

    • 03-3527-9520
    • https://medilocus.luke.ac.jp
    • 1-chōme-9-7 Ōtemachi, Chiyoda City, Tokyo 100-0004
    • Otemachi Sta. (8 mins walk, 0.5 km)
    Monday 9:00 AM - 6:00 PM
    Tuesday 9:00 AM - 6:00 PM
    Wednesday 9:00 AM - 6:00 PM
    Thursday 9:00 AM - 6:00 PM
    Friday 9:00 AM - 6:00 PM
    Saturday 10:00 AM - 3:00 PM
    Sunday Closed

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    St Luke's Medilocus

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational