Saito Ear

Total reviews: 45
Nishinomiya Station (JR Kobe Line) - 10 min walk from the station
  • Excellent English-speaking doctor
  • Short wait times, online appointments
  • Saito Ear is an ENT (Ear, Nose, and Throat) clinic located in Hyogo Prefecture. The clinic specializes in treating conditions related to the ear, nose, and throat, including postnasal drip and pharyngeal issues. Dr. Saito provides thorough examinations and clear explanations of medical conditions, making complex diagnoses more accessible to patients. The clinic offers online appointment booking, which is increasingly rare among ENT facilities in the area. Wait times are shorter compared to other ENT clinics in Hyogo, though you may still experience some wait during busy periods. The doctor is known for being cheerful, approachable, and efficient, taking time to conduct thorough examinations despite the clinic’s popularity. One notable concern involves the reception staff, with some patients reporting negative experiences with a middle-aged female receptionist. The clinic maintains a strong local reputation, with many patients visiting based on recommendations from acquaintances.

    Patient Feedback

    Patients consistently praise Dr. Saito for being thorough, efficient, and having an excellent bedside manner. The clinic earns high marks (4.2/5 from 45 reviews) for shorter wait times compared to other ENT clinics and for the doctor’s clear explanations of medical conditions. Several reviewers specifically mention the quality of care for postnasal drip and pharyngeal issues. The main criticism centers on one reception staff member, described as unhelpful and dismissive, particularly to new patients unfamiliar with the appointment system.

    English Language Proficiency

    The doctor at Saito Ear speaks "excellent English" according to at least one patient review. This is explicitly mentioned as a positive aspect of the clinic experience. This English capability allows for better communication during consultations, which is particularly valuable for non-Japanese speaking patients seeking ENT care in Hyogo. No other staff members are specifically mentioned as speaking English in the available reviews.

    Contact & Location

    • http://saitoent.com/
    • 11-10 Minamikoshikiiwachō, Nishinomiya, Hyogo 662-0075, Japan
    • Nishinomiya Station (JR Kobe Line) - 10 min walk from the station
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Saito Ear

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational