Owndays Wing Shinbashiten

Total reviews: 56
Shinbashi Station (JR Yamanote/Keihin-Tohoku/Tokaido Lines, Toei Asakusa Line) - 1 min walk from East Exit
  • 1. Offers translation services for English-speaking customers.
  • 2. Able to deliver glasses within 1 hour.
  • 3. Specializes in eye exams and prescription glasses.
  • Owndays Wing Shinbashiten is an eyewear and optometry facility in Tokyo that specializes in eye examinations and prescription glasses. The store provides comprehensive eye tests followed by customized eyewear solutions. Based on patient reviews, the facility stands out for its exceptional customer service despite often being busy with both local and international clientele. The staff follows a clear queuing system to manage high customer volume efficiently. The store offers a wide selection of frames, including stylish options noted by customers. What makes this location particularly notable is its robust multilingual support system, including video translation services for non-Japanese speakers during eye examinations. The professional staff, particularly team members like Mr. Imayoshi and Takahashi (mentioned by name in reviews), deliver personalized care even when specific lenses aren’t immediately available in-store. For expatriates or visitors needing vision care in Tokyo, this Owndays branch delivers reliable eye health services with strong customer orientation.

    Patient Feedback

    Patients consistently praise the exceptional customer service at Owndays Wing Shinbashiten, highlighting staff professionalism and helpfulness even during busy periods. Multiple reviewers specifically name staff members who provided outstanding assistance. The facility efficiently manages high customer volume, particularly tourists, through organized queuing systems. Reviews note the comprehensive eye examination process and mention the store’s attractive frame selection. The only minor limitation mentioned is occasional stock limitations for specific lenses.

    English Language Proficiency

    Owndays Wing Shinbashiten offers strong English language support according to multiple patient reviews. The facility implements a professional video translation system specifically designed for English-speaking customers during eye examinations. Reviewers explicitly state that "English is no problem" and that the solution for English-speaking customers is "mature." Non-Japanese speaking patients report smooth experiences and effective communication throughout the eye testing and purchasing process.

    Contact & Location

    • https://www.owndays.com/jp/ja/shops/795
    • Japan, 〒105-0004 Tokyo, Minato City, Shinbashi, 2-chōme−20, 東口地下街 1号 ウイング新橋 地下1F
    • Shinbashi Station (JR Yamanote/Keihin-Tohoku/Tokaido Lines, Toei Asakusa Line) - 1 min walk from East Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Owndays Wing Shinbashiten

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational