OWNDAYS Shibuya Loft

Total reviews: 64
Shibuya Station (JR Yamanote/Tokyu/Metro) - 2 min walk from Hachiko Exit
  • Assisted with straightening glasses frame.
  • Staff communicated in English.

    • OWNDAYS Shibuya Loft is an optical retail facility in Tokyo specializing in prescription eyewear and glasses with rapid service. This is not a traditional medical facility but rather an eyewear store that provides vision-related services including eye exams, prescription fulfillment, and eyeglass fitting. The store is known for its exceptionally fast turnaround time, with customers reporting receiving their completed prescription glasses in as little as 30 minutes. Staff members provide attentive, personalized service, helping customers select frames that suit their style and needs. The service quality is consistently praised in reviews, with staff going above and beyond by assisting with frame adjustments and repairs even for customers who purchased their glasses elsewhere. OWNDAYS offers a wide selection of frames at competitive prices. The location within Shibuya Loft makes it convenient for shoppers already visiting this popular department store. For visitors to Japan needing eyewear services, OWNDAYS represents a reliable option with efficient service and quality products.

    Patient Feedback

    Reviews consistently highlight exceptional customer service at OWNDAYS Shibuya Loft. Customers praise staff for their professionalism, helpfulness, and willingness to assist with adjustments and repairs. The speed of service impresses many visitors, with multiple reviews mentioning receiving completed prescription glasses in just 30 minutes. Customers appreciate the quality products at reasonable prices, with several mentioning satisfaction with multiple purchases. Staff are commended for going beyond expectations, including helping visitors with glasses purchased elsewhere.

    English Language Proficiency

    While reviews do not explicitly state that English-speaking staff are available, the presence of multiple English reviews suggests some level of English communication is possible. One review mentions a staff member named "Chen" who provided assistance, but no reviews specifically comment on language capabilities. For international visitors, it's advisable to prepare for possible language barriers, though the service-oriented nature of the business suggests they likely accommodate non-Japanese speakers.

    Contact & Location

    • 0120-900-298
    • https://www.owndays.com/jp/ja/shops/735
    • Japan, 〒150-0042 Tokyo, Shibuya, Udagawachō, 21−１ 渋谷ロフト 1F
    • Shibuya Station (JR Yamanote/Tokyu/Metro) - 2 min walk from Hachiko Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    OWNDAYS Shibuya Loft
    0120-900-298

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    5/5

    Fluent