Ōkura ENT

Total reviews: 115
Hachiman-yama Station (2 mins walk, 0.1 km)
  • English-speaking support available
  • Friendly and caring staff

    • Ōkura ENT specializes in ear, nose, and throat conditions, offering comprehensive ENT services with the convenience of English-speaking staff. The clinic provides treatment for various conditions including ear infections, sinus problems, and tonsillitis, with a medical team committed to ensuring clear communication with international patients through both English support and translation assistance when needed.

    The clinic maintains a strong reputation with a 4.1/5 rating from over 100 patient reviews, highlighting their patient-centered approach and welcoming atmosphere. While specific accessibility details aren’t provided, patients consistently praise the staff’s efforts to accommodate non-Japanese speakers. The clinic combines medical expertise with cultural sensitivity, making it a trusted choice for expatriates and visitors seeking ENT care in Japan.

    Patient Feedback

    Patients with positive experiences at Shirokane Takanawa Ebine Womens Clinic often highlight the clinics efficient service and English-speaking staff. Reviews praise the prompt consultations and time-saving approach, with one long-term patient noting they have never been misdiagnosed in three years of visits. However, other patients report very different experiences, describing rude, uncaring behavior from the doctor, who reportedly interrupts patients and does not listen to their concerns. Complaints also cite the clinics high costs, unprofessional atmosphere, and lack of adequate treatment explanations.

    English Language Proficiency

    The clinic provides basic English communication support, supplemented by translation tools to ensure clear understanding. While not fully fluent, staff make consistent efforts to accommodate English-speaking patients through various communication methods. International patients note the clinic's commitment to clear explanation of treatments and procedures despite language limitations.

    Contact & Location

    Monday Hours not available
    Tuesday Hours not available
    Wednesday Hours not available
    Thursday Hours not available
    Friday Hours not available
    Saturday Hours not available
    Sunday Hours not available

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Ōkura ENT
    03-3947-8733

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    5/5

    Fluent