Ōkura ENT

Total reviews: 115

Kotodai Station (Namboku Line) - 2 min walk from Exit 1

English-speaking support available

Friendly and caring staff

Located in Tokyo, Ōkura ENT is a neighborhood ear, nose, and throat clinic that’s become particularly helpful for international patients. They handle common ENT issues like ear infections, sinusitis, and tonsillitis with a practical, patient-focused approach. The clinic maintains a 4.1/5 rating from patients who appreciate their efforts to bridge language barriers. While they don’t have advanced imaging equipment on-site (you’ll need to visit a hospital for X-rays or MRIs), they’re efficient at diagnosing and treating routine ENT conditions. The staff makes notable efforts to communicate clearly, using a mix of English and translation apps when needed. Wait times can vary, but the doctors take time to ensure patients understand their diagnosis and treatment plan.

Patient Feedback

Patients consistently highlight the staff’s willingness to communicate effectively, using both English and translation apps to ensure understanding. Many praise the thorough treatment of ear infections and sinus issues. Some mention long wait times, and a few patients express frustration about being referred elsewhere for imaging services. The clinic receives particular praise for helping international patients navigate the Japanese healthcare system.

English Language Proficiency

The medical team makes significant efforts to communicate in English, though fluency levels vary. Doctors and nurses use a combination of basic English and translation apps to explain diagnoses and treatments. While not all staff are fully fluent, they're committed to ensuring clear communication. International patients should expect a workable mix of English and Japanese, with staff willing to take extra time to ensure understanding.

Contact & Location

03-3947-8733
https://www.okura-jibika.com
2-chōme-11-8 Minamiōtsuka, Toshima City, Tokyo 170-0005
Yodoyabashi Station (Midosuji Line) - 2 min walk from Exit 1

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