NTT Medical Centre Tokyo

Total reviews: 448
Shinagawa Station (21 mins walk, 1.4 km)
  • English-speaking support available
  • Friendly and caring staff
  • Professional medical care
  • Convenient location

    • Located in Shinagawa, NTT Medical Centre Tokyo is a general hospital with a strong ENT department. It’s conveniently situated about 5 minutes from the nearest JR/Metro station, making it accessible for patients across Tokyo. The hospital has built a reputation for thorough medical care, though some patients note varying experiences with different doctors. They offer English language support through dedicated translators, which you’ll need to request at the help desk. The facility handles both routine outpatient care and emergency situations, with some patients praising their ability to accommodate specific medical requests. While the 3.5-star rating from 448 reviews suggests generally positive experiences, it’s worth noting that wait times can vary and some patients have reported communication challenges with certain staff members.

    Patient Feedback

    Patient experiences vary significantly. Many praise the hospital’s thoroughness and professional approach, particularly noting positive experiences with specific doctors like Dr. Yamazaki. Some patients appreciate the hospital’s flexibility in accommodating special medical requests. However, there are reports of occasional communication issues and some patients mention encountering less patient-friendly staff members. International patients frequently highlight the availability of translation services as helpful.

    English Language Proficiency

    English support is available through dedicated translators, but you must specifically request this service at the help desk. While not all medical staff speak English fluently, the translation service helps facilitate communication throughout your visit. International patients report being able to navigate appointments successfully with this support, though it's recommended to arrive early to ensure a translator is available.

    Contact & Location

    • 03-3448-6111
    • https://www.nmct.ntt-east.co.jp
    • 5-chōme-9-22 Higashigotanda, Shinagawa City, Tokyo 141-8625
    • Shinagawa Station (21 mins walk, 1.4 km)
    Monday 1:00 PM - 3:00 PM
    Tuesday 1:00 PM - 3:00 PM
    Wednesday 1:00 PM - 3:00 PM
    Thursday 1:00 PM - 3:00 PM
    Friday 1:00 PM - 3:00 PM
    Saturday Closed
    Sunday Closed

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    NTT Medical Centre Tokyo
    03-3448-6111

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational