National Center for Global Health and Medicine

Total reviews: 610
Shin-Ōkubo Station (22 mins walk, 1.6 km)
  • English-speaking support available
  • Convenient location
  • The National Center for Global Health and Medicine in Shinjuku is one of Tokyo’s major general hospitals, particularly known for handling international patients. Located near Shinjuku station, it’s a large public facility that manages everything from routine checkups to emergency care. While the 3.5-star rating from 610 patients suggests mixed experiences, it’s notably one of the few hospitals that regularly accepts foreign patients. The systems can feel bureaucratic – expect some waiting and paperwork – but most departments have at least one English-speaking staff member. They’re especially known for travel medicine, including yellow fever vaccinations. The hospital can feel overwhelming due to its size, but it’s an important medical resource for Tokyo’s international community, particularly in emergencies when smaller clinics might refuse non-Japanese patients.

    Patient Feedback

    Patients consistently note the hospital’s ability to handle foreign patients, though experiences vary widely. Emergency care accessibility receives praise, particularly when other hospitals refuse non-Japanese patients. Vaccination services run smoothly, but some complain about public discussion of medical issues at counters and complex patient management systems. Wait times can be long, and the registration process often confuses first-time visitors.

    English Language Proficiency

    While not fully bilingual, the hospital maintains basic English capabilities throughout most departments. Forms and signage are available in English and other languages. Most doctors can communicate in basic English, though proficiency varies. Reception staff generally manage English conversations, but having a translation app ready is recommended. Complex medical discussions may require an interpreter.

    Contact & Location

    • 03-3202-7181
    • http://www.ncgm.go.jp
    • 1-chōme-21-1 Toyama, Shinjuku City, Tokyo 162-8655
    • Shin-Ōkubo Station (22 mins walk, 1.6 km)
    Monday Hours not available
    Tuesday Hours not available
    Wednesday Hours not available
    Thursday Hours not available
    Friday Hours not available
    Saturday Hours not available
    Sunday Hours not available

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    National Center for Global Health and Medicine

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    4/5

    Conversational