Mona Clinic
Mona Clinic is a medical facility in Tokyo with a 4.3-star rating from 53 reviews. The clinic specializes in medication delivery services, particularly for prescription medications like Manjero/Manjaro (likely weight management or other prescription drugs). Their service model centers around remote consultations via phone followed by medication delivery, eliminating the need for in-person visits. Patients interact with the clinic through multiple channels including LINE messaging app, which streamlines communication and purchasing processes. The clinic offers online consultations prior to medication delivery, making healthcare access convenient for patients who prefer remote options. The staff provides detailed explanations about medications during consultations. While most patients report positive experiences with polite service and efficient delivery, some reviews mention issues with medication shipping (specifically temperature-controlled medications arriving at room temperature) and occasional communication delays. The clinic has a refund policy that allows patients to return products, though the process isn’t detailed in the available reviews.
Patient Feedback
Patients consistently praise Mona Clinic’s polite and courteous service, with many appreciating the clear explanations provided during consultations. The convenience of LINE messaging and smooth purchasing processes are frequently highlighted positives. The clinic receives high marks for accommodating patients’ needs and providing same-day shipping. However, some critical reviews mention communication delays requiring follow-up, issues with temperature-sensitive medications being improperly shipped, and challenges with the refund process after returning products.
English Language Proficiency
Contact & Location
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050-5784-7767
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https://mona-life.jp/
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Japan, 〒107-0062 Tokyo, Minato City, Minamiaoyama, 1-chōme−10−3 Dビル 3F
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Roppongi Station (Hibiya/Oedo Lines) - 5 min walk from Exit 1
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Ready to Book Your Appointment?
A few things to keep in mind:
- Check the doctor's consultation hours listed above.
- Some clinics require appointments 2-3 days in advance.
- Include your preferred dates and times when reaching out.
- Mention if you need English-speaking staff assistance.
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English Support
Conversational