MeganeSuper Shinjuku-Chuo Higashiguchi

Total reviews: 579
Shinjuku Station (JR Yamanote/Chuo/Saikyo/Metro Marunouchi/Shinjuku/Oedo Lines) - 5 min walk from East Exit
  • International patient friendly
  • Friendly and helpful staff
  • Kind and caring approach

    • MeganeSuper Shinjuku-Chuo Higashiguchi is an optical store specializing in eyewear and eyecare services in Tokyo. Located directly next to the East exit of Shinjuku Station, this facility offers convenient access for both locals and visitors. The store provides comprehensive eyeglass services including repairs, adjustments, and new prescriptions. What distinguishes this location is their exceptional customer service, particularly their willingness to help with emergency repairs – even fixing broken glasses free of charge in some cases. The store operates with a relaxed shopping experience where customers can browse lens options displayed menu-style. They offer tax-free purchases, making it economical for international visitors. The staff are consistently described as warm, welcoming and attentive, providing prompt service with quick turnaround times for new glasses. This MeganeSuper location stands out for combining technical expertise with genuinely helpful service, making it a reliable option for eyecare needs while in Tokyo.

    Patient Feedback

    Patients consistently praise MeganeSuper Shinjuku-Chuo Higashiguchi for their exceptional customer service. Multiple reviewers highlight the staff’s helpfulness, especially with emergency repairs – including fixing broken glasses completely free of charge. Customers appreciate the efficient service with timely delivery of new eyewear. The store’s relaxed atmosphere allows customers to browse options comfortably. The location directly next to Shinjuku Station’s East exit makes it highly accessible, and the tax-free purchase option adds additional value for international visitors.

    English Language Proficiency

    MeganeSuper Shinjuku-Chuo Higashiguchi is explicitly described as "foreigner-friendly" in reviews. Multiple international visitors report positive experiences communicating with the staff, suggesting solid English language support. One review specifically mentions being able to browse lens options with "clear product info like a menu," indicating that information is accessible to non-Japanese speakers. The staff's ability to assist international travelers with broken glasses further demonstrates their capacity to serve English-speaking customers.

    Contact & Location

    • 03-3355-0653
    • https://shop.meganesuper.co.jp/shops/detail/341/
    • 3-chōme-27-5 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan
    • Shinjuku Station (JR Yamanote/Chuo/Saikyo/Metro Marunouchi/Shinjuku/Oedo Lines) - 5 min walk from East Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    MeganeSuper Shinjuku-Chuo Higashiguchi
    03-3355-0653

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    3/5

    Basic