Kitakuoji Clinic
Kitakuoji Clinic is a medical facility located in Tokyo with a rating of 4.1/5 stars from 62 patient reviews. The clinic shows a mixed patient experience based on review data. The facility has notable communication challenges, particularly for non-Japanese speakers. While female staff members receive positive feedback for being helpful and kind, some reviews highlight issues with male staff members who have been described as rude or impatient. The clinic’s reservation system allows online booking, though some patients report confusion with the process. One specific issue mentioned is that despite the reservation screen stating “cancellation is possible up until the last minute,” a patient who attempted to cancel 24 minutes before their appointment encountered difficulties. The clinic represents the common challenge in Tokyo of finding medical care with consistent service quality across all staff members.
Patient Feedback
Patient reviews of Kitakuoji Clinic show a distinct pattern: female staff are consistently described as “nice and kind” with several patients noting their helpfulness. However, multiple reviews mention negative experiences with male staff members, describing them as “rude,” “irritated,” or “mocking.” Several non-Japanese patients report feeling disrespected during phone calls or in-person visits. The reservation system causes confusion for some patients, with one specific case noting issues with last-minute cancellation despite website promises.
English Language Proficiency
Contact & Location
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03-3913-8725
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https://www.sekiaikai.jp/contact/kitaku-ouji/
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Japan, 〒114-0002 Tokyo, Kita City, Ōji, 2-chōme−17−5 ウェルウェル 2階
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Ōji Station (Namboku/Tōzai Lines) - 5 min walk from Exit 1
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Ready to Book Your Appointment?
A few things to keep in mind:
- Check the doctor's consultation hours listed above.
- Some clinics require appointments 2-3 days in advance.
- Include your preferred dates and times when reaching out.
- Mention if you need English-speaking staff assistance.
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English Support
Basic