KANEKO GANKYO-TEN Ginza Branch

Total reviews: 180
Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
  • Offers overseas shipping service
  • Cantonese-speaking staff available

    • Kaneko Gankyo-Ten (Kaneko Optical) in Ginza is a premium optical shop specializing in prescription eyewear and eye examinations. This medical facility offers comprehensive vision testing and high-quality eyeglasses, with particular expertise in lightweight titanium frames. The shop stands out for its exceptional customer service, with staff taking time to conduct thorough eye examinations and assist patients through the entire process of selecting frames and fitting lenses. Based on patient feedback, the shop excels in personalized attention, with staff dedicating significant time to ensure proper fit and comfort. The optical shop offers multiple price points for prescriptions, though reviews indicate it falls on the premium end of the spectrum. Patients value the quality and comfort of the eyewear despite the higher prices. The Ginza location is convenient for those in central Tokyo, and the shop has built a reputation strong enough that customers return specifically when visiting Japan. For those seeking high-end, comfortable eyewear with meticulous attention to fitting details, Kaneko Optical provides a medical-grade optical experience with outstanding customer care.

    Patient Feedback

    Patients consistently praise Kaneko Optical for exceptional customer service, particularly highlighting staff patience and thoroughness during eye examinations and frame selection. Many reviewers mention becoming repeat customers due to the outstanding quality of eyewear. While customers note the premium pricing, they consistently state the quality justifies the cost. Several reviews specifically commend a staff member named Mr. Lo/Luo for his attentive service, even after his shift ended. The lightweight titanium frames receive specific praise for comfort.

    English Language Proficiency

    Reviews explicitly mention Cantonese language support at the Ginza branch, with one patient expressing surprise at finding a Cantonese-speaking staff member. While multiple international customers report successful transactions, the reviews do not specifically confirm English language capabilities. One reviewer mentions being a repeat customer when visiting Japan, suggesting some form of communication is possible for non-Japanese speakers, but English support remains unconfirmed in the provided review excerpts.

    Contact & Location

    • 03-6263-8481
    • https://www.kaneko-optical.co.jp/
    • 6-chōme-8-4 Ginza, Chuo City, Tokyo 104-0061, Japan
    • Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    KANEKO GANKYO-TEN Ginza Branch
    03-6263-8481

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    5/5

    Fluent