JINS Shinjuku Subnade

Total reviews: 138
Shinjuku Station (JR Yamanote/Chuo/Saikyo/Shonan-Shinjuku/Metro Marunouchi/Shinjuku/Oedo Lines) - 5 min walk from Kabukicho Exit
  • Glasses ready in 40-55 minutes
  • English-speaking staff available
  • JINS Shinjuku Subnade is an optical shop in Tokyo that provides comprehensive eyewear services, including eye examinations and eyeglasses manufacturing. This location stands out for its remarkably quick turnaround time, with most customers receiving their completed glasses within 30-55 minutes after their eye exam. The facility offers eye examinations on-site, eliminating the need to visit a separate ophthalmologist first. Pricing is considered reasonable by customers, who frequently mention getting quality glasses at affordable rates. The store is located in the Shinjuku Subnade shopping center, a convenient location in one of Tokyo’s busiest districts. JINS is part of a larger chain of optical shops throughout Japan, but this specific branch has earned a solid reputation for efficiency and service quality. The shop opens at 10:30 AM, and customers note that arriving early helps minimize wait times. For visitors to Japan or expatriates needing eyewear, this location offers a straightforward process for obtaining prescription glasses in a single visit.

    Patient Feedback

    Customers consistently praise JINS Shinjuku Subnade for its speed and efficiency, with most receiving completed glasses within 30-55 minutes. The value proposition is frequently highlighted, with reviewers noting high-quality eyewear at reasonable prices. Staff professionalism receives positive mentions, though one negative review describes an unpleasant interaction regarding mask-wearing. The in-store eye examination process is described as straightforward. The overall experience is rated positively at 4/5 stars from 138 reviews.

    English Language Proficiency

    JINS Shinjuku Subnade offers strong English language support based on multiple explicit customer testimonials. Reviews specifically mention staff providing "service in English," conducting eye exams in English, and being able to communicate "clear English." Multiple non-Japanese speaking customers report completing the entire process—from eye examination to glasses selection and fitting—without language barriers. The English capability appears to be a consistent feature of this location.

    Contact & Location

    • https://www.jins.com/jp/
    • Japan, 〒160-0021 Tokyo, Shinjuku City, Kabukichō, 1-chōme−6 サブナード 1 号 新宿サブナード地下1F
    • Shinjuku Station (JR Yamanote/Chuo/Saikyo/Shonan-Shinjuku/Metro Marunouchi/Shinjuku/Oedo Lines) - 5 min walk from Kabukicho Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    JINS Shinjuku Subnade

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    English Support

    Proficiency Score
    5/5

    Fluent