JINS Loft Ginza Store

Total reviews: 100
Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
  • 1. Streamlined process for new glasses in under 2 hours.
  • 2. Accepts walk-ins and speaks English, Japanese, and Chinese.
  • 3. Detailed eye exam and quick glasses ready in 1 hour.
  • JINS Loft Ginza Store is an optical retailer in Tokyo specializing in prescription eyeglasses with remarkably fast turnaround times. This location stands out for its efficient service, typically completing the entire process from eye testing to finished glasses in under two hours. The store offers a wide selection of lightweight frames specifically designed to fit Asian facial features, particularly nose bridges. JINS operates with a ticket queue system for organized customer flow. The store is located within the LoFt department store in Ginza, giving customers shopping options while waiting for their glasses to be made. The pricing includes tax-free options for tourists. While most reviews highlight excellent service, there are isolated reports of staff rudeness. The store offers a streamlined optical experience that contrasts favorably with eyeglass purchasing processes in other countries, with multiple reviewers noting the efficiency and convenience compared to their home countries. The store’s location in the popular Ginza shopping district makes it accessible to both residents and visitors.

    Patient Feedback

    Patients consistently praise JINS Loft Ginza for its remarkably quick service, with most glasses completed in 1-2 hours. The lightweight frames designed for Asian facial features receive specific appreciation. The ticket queue system and location within the LoFt department store (providing shopping options during wait times) enhance the customer experience. While most reviewers highlight the friendly staff and efficient process, one review mentions encountering a rude male clerk, indicating some inconsistency in customer service.

    English Language Proficiency

    JINS Loft Ginza Store offers multilingual support according to reviews. Staff members speak not only Japanese but also English and Chinese, making the store accessible to international customers. Multiple reviews explicitly mention this language capability as beneficial for tourists looking to purchase eyeglasses in Tokyo. This multilingual support contributes to the store's ability to serve a diverse customer base.

    Contact & Location

    • https://www.jins.com/jp/
    • Japan, 〒104-0061 Tokyo, Chuo City, Ginza, 2-chōme−4−6 ベルビア館 3階
    • Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    JINS Loft Ginza Store

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    English Support

    Proficiency Score
    5/5

    Fluent