JINS

Total reviews: 240
Shibuya Station (JR Yamanote/Tokyu/Metro) - 7 min walk from Hachiko Exit
  • Prescription glasses made within 1 hour
  • Shortest wait time compared to US

    • JINS is a popular eyewear retailer in Tokyo specializing in prescription glasses and sunglasses. This is not a traditional medical facility but rather an optical shop that performs eye tests and creates prescription eyewear on-site. The store is known for its efficiency in producing new glasses quickly, with most customers receiving their completed eyewear within 1-2 hours of their visit. However, wait times vary significantly based on store traffic, with many customers reporting 1-2.5 hour total visits during busy periods. The flagship location in Shibuya is particularly crowded, especially on weekends. JINS offers remarkably affordable pricing compared to Western countries, making it a popular option for travelers needing replacement glasses. For the fastest service, bringing an existing prescription is highly recommended, as the wait for eye tests can exceed an hour. The store functions as both an eye testing facility and a manufacturing center for eyewear, allowing for same-day service that many visitors find convenient despite the wait times.

    Patient Feedback

    Customers consistently praise JINS for its affordability and efficiency in producing new glasses quickly. Service is described as friendly and helpful, with completed eyewear typically ready within 1-2 hours. However, long wait times are a common complaint, particularly for eye tests which can exceed an hour. The Shibuya flagship location is frequently described as extremely crowded, especially on weekends, with total visit times ranging from 1-2.5 hours. Bringing an existing prescription significantly reduces wait time and is highly recommended by multiple reviewers.

    English Language Proficiency

    Multiple reviews indicate English-speaking staff are available at JINS Tokyo. International customers report successfully obtaining glasses without language barriers, suggesting adequate English support for foreign visitors. One review specifically recommends JINS for visitors to Japan seeking new prescription glasses or sunglasses, noting both affordability and "amazing service," implying effective communication with non-Japanese speakers. The successful service to international customers strongly suggests English capability.

    Contact & Location

    • 03-3464-8070
    • https://www.jins.com/jp/
    • Japan, 〒150-0042 Tokyo, Shibuya, Udagawachō, 31 31番1号
    • Shibuya Station (JR Yamanote/Tokyu/Metro) - 7 min walk from Hachiko Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    JINS
    03-3464-8070

    Need a phone script in Japanese? Click here.

    English Support

    Proficiency Score
    5/5

    Fluent