Japanese Red Cross Medical Center
Located in Shibuya, this large general hospital is one of Tokyo’s major medical institutions, with a particular strength in ENT services. While the size can make navigation challenging, it’s important to understand their referral system – you’ll need a letter from a local clinic to avoid higher fees (around ¥11,000 without referral). The staff are generally friendly and helpful, though wait times can be quite long, especially for non-referred patients. They offer basic English support, though it varies by department. The hospital handles everything from routine checkups to emergency care, but be prepared for their strict protocols, particularly regarding referrals and appointments.
Patient Feedback
Patient experiences vary significantly. Many praise the quality of care and friendly staff attitude, particularly after successfully navigating the referral system. Common complaints include extremely long wait times (3-6 hours reported) and strict rules about referral requirements. Some patients note the higher costs compared to other public hospitals. Emergency services receive mixed feedback, with some reporting difficulty accessing care without prior referrals.
English Language Proficiency
Contact & Location
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03-3400-1311
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4-chōme-1-22 Hiroo, Shibuya, Tokyo 150-8935
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Ebisu Station (23 mins walk, 1.6 km)
Monday | Hours not available | |
Tuesday | Hours not available | |
Wednesday | Hours not available | |
Thursday | Hours not available | |
Friday | Hours not available | |
Saturday | Hours not available | |
Sunday | Hours not available |
Insurance & Payment
INSURANCE
International Plans Accepted
PAYMENT
Cash, Credit Card, Bank Transfer.
Ready to Book Your Appointment?
A few things to keep in mind:
- Check the doctor's consultation hours listed above.
- Some clinics require appointments 2-3 days in advance.
- Include your preferred dates and times when reaching out.
- Mention if you need English-speaking staff assistance.
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