International Goodwill Hospital

Total reviews: 188
Yayoidai Station (10 mins walk, 0.7 km)
  • English-speaking support available
  • Clean and modern facilities
  • Friendly and caring staff
  • International Goodwill Hospital is a general medicine facility in Yokohama’s Izumi Ward that presents a mixed experience for patients. While some doctors can communicate in basic English, it’s best to bring a Japanese speaker if possible. The hospital handles a wide range of medical conditions, from orthopedics to emergency care, though patient experiences vary significantly. With a 2.8/5 rating from 188 reviews, feedback suggests professional medical care but communication challenges for non-Japanese speakers. The facilities are clean and staff generally try to be helpful, but don’t expect the level of English support the name might suggest. It’s worth noting that while some departments receive praise for their care quality, others have drawn criticism from patients regarding doctor expertise.

    Patient Feedback

    Patient experiences vary considerably. Some praise the professional atmosphere and helpful staff attitude, particularly in orthopedics. Others report frustration with communication barriers and perceived quality of medical care. Several reviews mention kind staff attempts to bridge language gaps, while others note disappointment with the limited international capabilities despite the hospital’s name.

    English Language Proficiency

    English support is basic and inconsistent. Some doctors can communicate in simple English, but administrative staff generally operate in Japanese. Don't expect full English services throughout your visit. It's advisable to bring a Japanese-speaking companion or interpreter for complex medical discussions. While staff try to be accommodating, this isn't a fully bilingual facility.

    Contact & Location

    • 045-813-0221
    • http://shinzen.jp
    • Japan, 〒245-0006 Kanagawa, Yokohama, Izumi Ward, Nishigaoka, 1-chōme−28−1
    • Yayoidai Station (10 mins walk, 0.7 km)
    Monday 8:30 AM - 11:00 AM
    Tuesday 8:30 AM - 11:00 AM
    Wednesday 8:30 AM - 11:00 AM
    Thursday 8:30 AM - 11:00 AM
    Friday 8:30 AM - 11:00 AM
    Saturday 8:30 AM - 11:00 AM
    Sunday Hours not available

    Insurance & Payment

    INSURANCE
    International Plans Accepted

    PAYMENT
    Cash, Credit Card, Bank Transfer.

    View insurance guide & coverage options

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    International Goodwill Hospital

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    English Support

    Proficiency Score
    3/5

    Basic