Hiroo Clinic Internal Medicine/shoukaki

Total reviews: 38
Hiroo Station (Hibiya Line) - 5 min walk from Exit 1
  • Used translation app to communicate
  • Locked patient in room for COVID
  • Hiroo Clinic is a medical facility in Tokyo specializing in internal medicine and gastroenterology (shoukaki). The clinic performs both diagnostic and treatment procedures, including gastroscopies and colonoscopies with sedation options. Dr. Nomura, the director, leads the medical team. Patient experiences vary significantly – many praise the efficient and practical approach of the entire staff, from reception to medical professionals. The clinic handles both routine internal medicine cases and specialized digestive system issues. Some patients report thorough examinations with attentive care, while others note brief consultations that didn’t meet expectations. The clinic has protocols for potentially contagious patients, sometimes isolating them in separate rooms. The facility maintains a 4.5/5 star rating from 38 reviews, indicating generally positive patient outcomes despite some service inconsistencies. For gastrointestinal procedures like endoscopies, patients specifically commend the comprehensive care and attention from all staff members.

    Patient Feedback

    Patient reviews highlight several consistent themes. The clinic staff, including reception, nurses, and Dr. Nomura, receive praise for efficiency and attentiveness, particularly during endoscopic procedures. Some patients appreciate the thorough explanations and reassuring approach. However, others report disappointment with examination thoroughness, citing instances where expected physical examinations weren’t performed. The clinic’s handling of potentially contagious patients includes isolation protocols, which received criticism from at least one visitor. Overall, the 4.5-star rating reflects predominantly positive experiences.

    English Language Proficiency

    At least one review explicitly mentions staff accommodating non-Japanese speakers, with a patient reporting that "the doctor and the reception staff were incredibly patient and polite" when dealing with a patient who didn't speak any Japanese. This suggests some level of English capability or willingness to work with foreign patients. However, comprehensive English services aren't confirmed across all staff, and the extent of English support throughout the entire patient experience remains unclear based on the limited review information.

    Contact & Location

    • https://hiroo-cl.com/
    • Japan, 〒106-0047 Tokyo, Minato City, Minamiazabu, 5-chōme−10−26 ヒューリック広尾ビル 7階
    • Hiroo Station (Hibiya Line) - 5 min walk from Exit 1
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

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    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Hiroo Clinic Internal Medicine/shoukaki

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    English Support

    Proficiency Score
    3/5

    Basic