Hirakawa Clinic

Total reviews: 16
Nishinomiya Station (JR Tokaido Main Line) - 10 min walk from the station
  • Accepted me on short notice.
  • Director had great personality.
  • Hirakawa Clinic is a medical facility in Hyogo that specializes in proctology while also functioning as a general practice for common ailments like colds and fevers. Located on the west side of the Nakatsuhama Line with clear signage, the clinic is identifiable despite some patients initially hesitating due to its proctology designation. Patient experiences vary significantly at this clinic. Many patients praise the director and nursing staff for their kindness, efficiency, and quick response to urgent cases, including accepting patients on short notice during busy holiday periods. The clinic provides clear explanations to patients. However, some patients report negative interactions with at least one doctor, describing experiences of feeling insulted or treated disrespectfully. For foreign patients, there is evidence of some accommodation, with at least one non-Japanese patient reporting receiving easy-to-understand explanations about their condition. The clinic handles both scheduled appointments and urgent care situations, demonstrating flexibility in their patient scheduling.

    Patient Feedback

    Patient reviews of Hirakawa Clinic reveal a mixed but generally positive experience. The clinic maintains a 4.5/5 star rating from 16 reviews. Multiple patients praise the director and nurses for their kindness, efficiency, and responsiveness, particularly in emergency situations. The clinic accepts patients on short notice, even during busy periods. However, several reviews mention negative experiences with at least one doctor, describing instances of feeling insulted or disrespected during consultations, leading some patients to avoid returning to the clinic.

    English Language Proficiency

    Hirakawa Clinic offers some accommodation for non-Japanese speakers. One foreign patient specifically mentioned receiving "an easy explanation" about their medical condition, suggesting the staff made efforts to communicate clearly despite language barriers. However, the reviews don't explicitly mention whether English is spoken by staff members or if translation services are available. Patients requiring English support should confirm language capabilities before visiting.

    Contact & Location

    • http://www.hirakawa-clinic.jp/
    • 12-20 Ōyachō, Nishinomiya, Hyogo 663-8106, Japan
    • Nishinomiya Station (JR Tokaido Main Line) - 10 min walk from the station
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Hirakawa Clinic

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    English Support

    Proficiency Score
    4/5

    Conversational