Ginza Grandpa glass

Total reviews: 24
Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
  • 1. Stays open past closing time to assist customers.
  • 2. Provides same-day glasses replacement and adjustments.
  • 3. Offers international shipping and customer support.
  • Ginza Grandpa Glass is an optical shop in Tokyo that provides eyewear services, not a medical facility as initially categorized. This small shop specializes in prescription glasses, repairs, and adjustments. The owner delivers exceptional personalized service, often staying beyond closing hours to accommodate customers. The shop offers comprehensive vision services including eye testing and quick turnaround for new glasses – some customers report receiving their glasses within a day. The owner provides repairs and adjustments like replacing nose pieces and tightening loose frames. The shop also offers shipping services for customers who need their glasses sent to overseas addresses. This establishment stands out for its personalized attention, technical expertise, and willingness to help travelers with urgent eyewear needs. The shop’s central Tokyo location makes it accessible for both locals and tourists needing eyewear solutions while in Japan.

    Patient Feedback

    Customers consistently praise Ginza Grandpa Glass for exceptional service that goes beyond expectations. Reviews highlight the owner’s willingness to stay after closing hours, perform quick repairs like replacing nose pieces, and tighten frames without being asked. Customers appreciate the quick turnaround time, with some receiving new glasses within a day. The shop’s ability to help travelers with damaged or forgotten glasses emerges as a key theme in the reviews, along with the option to ship completed glasses internationally.

    English Language Proficiency

    English language support at Ginza Grandpa Glass is explicitly confirmed in reviews. Multiple customers mention that the shop owner "speaks perfect English" and is "very helpful," making communication straightforward for non-Japanese speakers. This language capability appears to be a significant advantage for international customers seeking eyewear services while in Tokyo, as highlighted by several reviewers who were traveling in Japan.

    Contact & Location

    • https://www.grandpa-glass.jp/
    • Japan, 〒104-0061 Tokyo, Chuo City, Ginza, 3-chōme−2−13 銀座Rビル 4F
    • Ginza Station (Ginza/Marunouchi/Hibiya Lines) - 2 min walk from Exit A5
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

    A few things to keep in mind:

    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Ginza Grandpa glass

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    English Support

    Proficiency Score
    3/5

    Basic