Daikoku Drug

Total reviews: 109
Namba Station (Nankai/Kintetsu/Subway Midosuji/Yotsubashi Lines) - 2 min walk from Namba Nankai Exit
  • Taiwanese staff speak bilingual.
  • Pressured to buy quickly.
  • Daikoku Drug is a pharmacy and medical supply store located in Osaka’s busy Dotonbori area. This is not a medical clinic or hospital, but rather a drugstore that sells over-the-counter medications, health products, and beauty items. The store is staffed primarily by multilingual personnel, with many staff members speaking Chinese and some offering English assistance. Daikoku Drug stands out for its competitive pricing compared to other pharmacies in the main Dotonbori area near the river. The store has multiple locations throughout the district, but this particular branch has earned a 4.1/5 star rating from 109 reviews. Foreign customers frequently mention the store’s willingness to help with medical issues despite language barriers, with staff using pictures and simple explanations to identify appropriate products. The store’s multilingual capabilities make it particularly valuable for international visitors experiencing minor health issues while in Osaka who need medication advice.

    Patient Feedback

    Customer reviews highlight mixed experiences at Daikoku Drug. Many international visitors praise the store’s multilingual staff and their willingness to help customers who don’t speak Japanese. Several reviews specifically mention exceptional service, particularly from staff member Mr. Shen. The store receives positive feedback for its competitive pricing compared to other Dotonbori shops. However, negative reviews cite instances of rude service, staff making incorrect assumptions about customers’ nationalities, and pressure to make quick purchases.

    English Language Proficiency

    Reviews explicitly confirm that Daikoku Drug accommodates non-Japanese speaking customers. One review specifically states the store provides "amazing customer service for a foreigner that doesn't speak Japanese," explaining that staff help customers who explain their problems "with words and pictures." Other reviews mention staff speaking Chinese and being bilingual. While English isn't specifically mentioned as a supported language, the reviews indicate the staff actively works to overcome language barriers with international customers.

    Contact & Location

    • https://daikokudrug.com/
    • 3-chōme-2-27 Namba, Chuo Ward, Osaka, 542-0076, Japan
    • Namba Station (Nankai/Kintetsu/Subway Midosuji/Yotsubashi Lines) - 2 min walk from Namba Nankai Exit
    Monday 3:00 PM - 6:30 PM
    Tuesday 3:00 PM - 6:30 PM
    Wednesday 3:00 PM - 6:30 PM
    Thursday Closed
    Friday 3:00 PM - 6:30 PM
    Saturday 9:30 AM - 12:30 PM
    Sunday Closed

    Ready to Book Your Appointment?

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    • Check the doctor's consultation hours listed above.
    • Some clinics require appointments 2-3 days in advance.
    • Include your preferred dates and times when reaching out.
    • Mention if you need English-speaking staff assistance.
    Daikoku Drug

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    English Support

    Proficiency Score
    3/5

    Basic