Cityhall shinryojo
Cityhall Shinryojo is a dermatology clinic tucked inside Tokyo Metropolitan Government Building No. 2 — the big twin-tower complex that dominates West Shinjuku. Floor 17, so yes, you’re going up an elevator to see a doctor. The clinic is primarily set up to serve Tokyo metropolitan government employees through their mutual aid association, which means walk-in expats aren’t really the target demographic here.
The website has some English-facing content, but don’t read too much into that. Full English consultation support is unconfirmed, and the staff-to-patient relationship here is built around Japanese administrative workers, not international visitors. A translation app is probably your safety net, not a backup plan.
That said, the location is genuinely convenient — you’re steps from Tochomae Station on the Oedo Line and a short walk from Shinjuku Station. If you’re already in West Shinjuku and need dermatology, it’s worth knowing it exists. Just go in with realistic expectations about language support and understand this place wasn’t built with expats in mind.
Patient Feedback
Patient feedback on this clinic is limited publicly, which tracks — it’s an employee-association clinic, not a general public facility. Those who do visit tend to report efficient, no-frills appointments. Wait times are typically short because the patient pool is relatively controlled. Doctors are described as professional and thorough, but consultations are conducted in Japanese. Don’t expect a lot of hand-holding or extra time spent bridging language gaps.
English Language Proficiency
For translating forms, prescriptions, or discharge summaries, Jozu is worth having on your phone.
Contact & Location
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03-3822-4112 -
https://www.kyosai.metro.tokyo.jp/city-hall/main.html
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東京都新宿区西新宿２－８－１ 都庁第二本庁舎１７階
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Tochomae Station (Marunouchi Line) — 2 min walk
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Ready to Book Your Appointment?
A few things to keep in mind:
- Check the doctor's consultation hours listed above.
- Some clinics require appointments 2-3 days in advance.
- Include your preferred dates and times when reaching out.
- Mention if you need English-speaking staff assistance.
Need a phone script in Japanese? Click here.
Other scripts: Cancel/Reschedule · Describe Symptoms · Pharmacy · Emergency · Dental
English Support
Basic